1. Introduction
Welcome to Wise Student Tutoring (“we”, “our”, or “us”). These terms and conditions govern your use of our services, including tutoring sessions, resources, and our website [insert website URL]. By using our services, you agree to abide by these terms.
2. Services Provided
We offer educational tutoring services in various subjects, delivered by qualified tutors. Tutoring may take place online or in person as agreed upon during the booking process.
3. Booking and Payment
Sessions must be booked in advance through our website or via direct contact.
Payments are required prior to the commencement of each session, unless otherwise agreed.
We accept payments through [insert payment methods].
Cancellations made less than 24 hours before the scheduled session may incur a cancellation fee of [insert amount or percentage].
4. Refund Policy
Refunds will only be issued under the following circumstances:
The tutor fails to deliver the session as scheduled without prior notice.
Technical difficulties on our part that prevent the session from taking place.
Refunds are not available for missed sessions without notice or cancellations made less than 24 hours before the session.
5. Responsibilities of the Student and Tutor
Students are expected to arrive on time and be prepared with necessary materials.
Tutors will ensure punctuality and deliver sessions as scheduled.
Any inappropriate behaviour from students may result in termination of the session without refund.
6. Liability
We strive to ensure that our tutors are professional and qualified. However, we are not liable for any outcomes related to the academic performance of students following tutoring sessions.
7. GDPR and Data Protection
In accordance with the UK General Data Protection Regulation (GDPR), we take the privacy and protection of your data seriously.
Personal data collected during registration and booking will be used solely for providing and managing tutoring services.
Data will be securely stored and not shared with third parties without explicit consent.
You have the right to request access, rectification, or deletion of your data at any time by contacting us at [insert contact email].
Data will be retained only for as long as necessary to fulfil the purposes for which it was collected.
8. Intellectual Property
All content and materials provided during tutoring sessions are the intellectual property of Wise Student Tutoring or the tutor and must not be shared, distributed, or reproduced without permission.
9. Amendments
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on our website and communicated to existing clients where applicable.
10. Contact Us
If you have any questions or concerns about these terms, please contact us using our contact details below.
Thank you for choosing Wise Student Tutoring. We look forward to supporting your educational journey!
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