Privacy Policy

Introduction

At Wise Student Tutoring, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services or visit our website.

Data We Collect

We may collect the following personal data:

Name, address, and contact details (including email and phone number).

Payment information for processing transactions.

Educational information relevant to tutoring sessions.

Any correspondence related to customer support or inquiries.

How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our tutoring services.

To communicate with you regarding sessions, updates, or changes.

To process payments and issue invoices.

To improve our services and customer experience.

Legal Basis for Processing

We process your personal data based on:

Your consent when you voluntarily provide information.

The necessity to perform a contract with you (e.g., delivering tutoring services).

Compliance with legal obligations.

Data Storage and Security

We take appropriate measures to ensure your data is secure. This includes using secure servers and encryption methods to protect your information. We will only retain your data for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Data Sharing and Disclosure

We do not share your personal data with third parties without your explicit consent, except:

When required by law or legal process.

To trusted service providers who assist in delivering our services (e.g., payment processors), under strict confidentiality agreements.

Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

Right to access: You can request a copy of the personal data we hold about you.

Right to rectification: You can ask us to correct any inaccurate or incomplete data.

Right to erasure: You can request the deletion of your personal data.

Right to restrict processing: You can ask us to limit how we use your data.

Right to data portability: You can request that your data be transferred to another organization.

Right to object: You can object to the processing of your data.

To exercise any of these rights, please contact us at [insert contact email].

Cookies

Our website uses cookies to enhance your browsing experience and gather information about site usage. You may choose to disable cookies through your browser settings.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website. Continued use of our services after changes are made indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us using the contact details below.